Traffic arrangements in the city
Transportation in Hong Kong is very convenient. Both public and private transportation take into account the needs of disabled friends and provide assistive facilities and services, including wheelchair users, visually impaired and hearing impaired.......
Transportation in Hong Kong is very convenient. Both public and private transportation take into account the needs of disabled friends and provide assistive facilities and services, including wheelchair users, visually impaired and hearing impaired.
For those with limited mobility, different means of transportation can be used to travel to and from the various districts and attractions in the city, including taking public transportation services (such as railways, buses, trams, minibuses and taxis) and renting barrier-free transportation services (such as complex Conbus, Easy-to-ride cars, constellation taxis, Caber cars, Little Birdheart and uberASSIST care about Uber and diamonds.
The Hong Kong Transport Department has launched the "Guide to Public Transport for People with Disabilities", which introduces the barrier-free facilities of various public transport in Hong Kong, and helps the disabled/impaired to easily plan Hong Kong's itinerary.
FG tips:
**"uberASSIST Care Uber" does not provide ramps or elevator services. It is not suitable for people using electric wheelchairs, but only for people who can ride over a chair and use a folding wheelchair .
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1) In addition to providing general taxi services, the carriages are also equipped with wheelchair/luggage ramps and independent seating space for wheelchair users, which is suitable for providing point-to-point pickup services for wheelchair users
2) Passengers can use the SynCab mobile app to make reservations, but every time they make a reservation, an additional reservation service fee will be charged.
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Because there are more service vehicles available, it can greatly shorten the waiting time for appointments than other transportation services, and the price is more economical than other services that can provide on-call services, and it is more convenient for wheelchairs /Friends with reduced mobility plan to go out
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Instant (on-call service + mobile app)
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24 hours
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Maximum 1 wheelchair
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charged by taxi + call fee ( 6AM－8PM: $120 / 8PM－6AM: $60) + tunnel fee
Hourly rate: $250/hour (minimum two hours)
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3700-6500
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Specially designed for wheelchair users, the maximum capacity of the vehicle: 1 wheelchair passenger + 5 escorts or 2 wheelchair passengers + 2 escorts
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In addition to providing appointments, it can also provide immediate service, so that wheelchairs/friends with disabilities can also go out at any time
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Instant (on-call service)
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7:00AM - 17:00PM
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Up to 2 wheelchairs
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From $120 (within 4 kilometers in the same district)
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8106-6616
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In assisting wheelchair users, I have received professional training and sincerely hope to provide professional services for the disabled, wheelchair users and the elderly, so that they can have a safe and comfortable transportation journey
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1) The service is more considerate and will actively help, the appointment procedure is relatively simple, and will ensure that guests will have a car on the return trip
2) It is recommended that each wheelchair user is accompanied by a family member, guardian or friend
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Need to be in advance 3 - 7 Day appointment
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7:00AM - 11:00PM
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Up to 2 wheelchairs
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One way: from $130
Chartered car: $1,180 / 3 hours, thereafter $150 every half hour
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9619-8801
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The service targets are those with mild disabilities or mobility impairments, including: the elderly, visually impaired friends, temporary injuries, and accompanying service animals(guide dog)、Carrying doll cart
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1) Because there are more service vehicles available, it can greatly shorten the waiting time for appointments than other transportation services, and the price is more economical than other services that can provide on-call services
2) Failed to provide ramp or elevator service, not applicable to people using electric wheelchairs, only applicable to people who can ride a chair and use folding wheelchairs
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Instant (mobile app only)
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24 hours
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Only people who can ride a chair and use a folding wheelchair
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Starting at $45 ($5 reservation fee + $7 starting price, additional $5 per kilometer, $0.60 per minute)
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The service targets are those with disabilities or mobility impairments. Wheelchair users must be accompanied by accompanying persons. There are two types of vehicle seat specifications : (1) 1 wheelchair and 4 passengers (2) Double wheelchair and 2 passengers
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1) The vehicle is equipped with rehabilitation seating facilities, and the equipment is imported from Japan. It is convenient for those using crutches or walkers to enter the vehicle easily
2) the wheelchair can be pushed into the carriage with a person, and there is a lifting ramp to facilitate the wheelchair to get on and off
3) The drivers have undergone professional training and certification process, including good driving records, rich driving experience, skilled driving skills, familiar with Hong Kong road conditions, and sincere service attitude
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Reservation required 1 day in advance
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24 hours
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The vehicle is equipped with barrier-free facilities, which can push the wheelchair with the person into the carriage, And has a lifting ramp to facilitate the wheelchair
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One-way quotation is based on distance, half-day chartered car is $250 an hour, minimum 3 hours
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9303-0888
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Drilling is a private company that provides point-to-point pick-up services for wheelchair users. It owns seven barrier-free taxis that can be easily accessed directly by wheelchairs, bringing legal and safe transportation to wheelchair users and carers. Pick up
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In addition to providing appointments, it can also provide immediate service, so that wheelchairs/friends with disabilities can also go out at any time
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Instant (on-call service + mobile app)
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24 hours
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Up to 2 wheelchairs
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One way: from $115 + tunnel fee
Hourly rate: $300 / hour (minimum 1 hour)
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2760-8771
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Specially designed for wheelchair users, the maximum capacity of the vehicle: up to 1 wheelchair + 5 escorts or 2 wheelchairs + 2 escorts
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More than 30 years of experience in providing barrier-free transportation services, the service is well recognized
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Need to make an appointment 3 months in advance
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7:00AM-11:00PM
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Up to 2 wheelchairs
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From $160 (the first 16 kilometers, $10 per kilometer thereafter) + Additional fees
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8106-6616
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Elderly pick-up service provides transportation to and from the hospital, follow-up visits, treatment and other activities for elderly patients aged 60 or above and their accompanying carers who have mobility difficulties.
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1) Users must first apply for membership before using the service
2) EasyBus will arrange for members of the same or similar itinerary to take the same bus route in order to pick up more passengers in need
3) But the service does not include transporting patients upstairs or downstairs
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Need to make an appointment 60 days in advance
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9:00AM-13:00PM and 14:00PM – 16:30PM
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Up to 5 wheelchairs
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From $15
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2348-0608
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For eligible persons with a Hong Kong ID card who cannot use general public transportation, a point-to-point special pick-up to receive treatment, work, school, training, social activities or entertainment Transportation Service
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1) People with disabilities who need to use the above services must register as a user before booking a car rental
2) The bus captain will try his best to assist passengers in getting on and off the Rehabus and use the safety equipment on the bus, but will not provide pick-up and drop-off services
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Need to make an appointment 3 months in advance
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24 hours
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Up to 4 wheelchairs
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$24 up
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2817-8154
Passengers taking the Airport Express can reach the station directly from the ground transportation center of the passenger terminal. All Airport Express stations are very wheelchair-friendly. The Airport Express takes about 24 minutes from the airport to the city center. The Airport Express train is connected to the MTR system, connecting the entire city from north to south and east to west.
Wheelchair users can use the public lifts or wheelchair assistance provided by MTR stations to get from the street When entering the platform of each station, passengers who request a portable ramp to connect the platform to the train can contact the MTR staff and they will be happy to provide assistance. In addition to the lifts, there are also wide gates and ramps in the MTR station to facilitate wheelchair access.
For details of the facilities provided by the MTR for disabled passengers, please visit the website
The Light Rail provides services to the northwestern New Territories such as Yuen Long, Tuen Mun and Tin Shui Wai. MTR Corporation operation.
All stations are equipped with slopes to facilitate wheelchair users’ access to the platform. Space is reserved in the light rail carriages for passengers in wheelchairs.
The public bus service network is extensive and provides relatively cheap services. All buses on the airport routes are equipped with low platforms to facilitate wheelchair users to get on and off, and also help luggage loading and unloading.
For detailed public bus services to and from the airport, please visit the website
There are currently 5 franchised companies operating public bus services in Hong Kong. Most bus routes have low platforms for wheelchair users to get on and off. For details, please visit the following website Or call for inquiry.
- Citybus Limited
- Kowloon Motor Bus (1933) Limited
- Long Win Bus Co., Ltd.
- New Lantao Bus (1973) Limited
- New World First Bus Service Co., Ltd.
Most buses have the following features to assist disabled passengers:
- - A low platform is installed and a ramp is installed for wheelchair users to get on and off the bus, and the floor is covered with non-slip flooring materials;
- - The carriage is equipped with a fixed inclined plate and a wheelchair parking place;
- - There are handrails at the bus entrance and inside the bus;
- - Priority seats for disabled passengers are provided near the bus entrance and seats are reserved for those in need;
- - A reachable get-off clock;
taxis are probably the most convenient point-to-point transportation for people with disabilities, Hong Kong’s Taxis are free to carry wheelchairs and crutches, which disabled passengers rely on for walking and transportation. Disabled passengers can use the trunk to store these tools for free.
Hong Kong taxis are divided into three types: urban taxis, New Territories taxis and Lantau taxis. The fares are displayed by the meter and can be booked at taxi stands, on the street or by telephone.
Public light buses mainly serve routes other than general bus routes, with 16 seats and no standing positions.
Most minibuses only have stairs to go up and down, which are not suitable for wheelchair users and people with severe mobility, but they can still be used by people with disabilities. Only a small number of minibus routes have low floors for wheelchair users. Hope it will be more popular in the future .
The Transport Bureau encourages public light buses to provide the following facilities to facilitate the disabled:
- - Priority seats for people in need
- - Braille license plate showing the license plate number
- - Convex pattern handrail
- - Get off the clock
Hong Kong tram routes mainly run on the northern part of Hong Kong Island. The tram track is laid in the middle of the road, with other vehicles walking nearby.
Due to the narrow platform of the tram, the height of the platform and the carriage vary, the carriage There are also steps at the entrance and exit, so the tram is not suitable for wheelchair users, but other people with disabilities, including those with limited mobility, visually impaired, and hearing impaired, can still use it. If people with mobility impairments need to take a tram, they can ask the driver to assist them in getting on and off the front door of the car without going through the back door. There are priority seats for disabled passengers in the tram compartment.
For more details, please visit the website
Xianghong’s passenger ferries are mainly provided by licensed or franchised ferry operators.
Passengers with disabilities (including wheelchair users) can use the ferry service. It is generally not difficult for wheelchair users to get on and off the ferry. Most of the ferry terminal entrances are equipped with call-for-help bells, if necessary, you can ask the terminal staff to assist in boarding and alighting. In addition, the springboards are covered with non-slip materials, and the ramps of the pier are equipped with grooves to facilitate wheelchair activities. Wheelchair users are advised to use the lower deck of the boat to enter the cabin, as passengers do not have to go through any steps.
The Peak Tram connects Garden Road in Central to The Peak Tower. The service hours are from 7:00 am to 12:00 midnight every day, every 10 to 15 minutes. From the Peak Tram and the Peak, you can overlook the panoramic view of Hong Kong's harbour and high-rise buildings.
Most disabled people (including wheelchair users) are suitable for riding on the top of the mountain Cable car. The station is equipped with ramps, and the platforms are equipped with special entrances and exits for wheelchair users and telephone bells for help. If necessary, staff can be asked to assist in getting on and off the train. Handrails are installed at the boarding area of the terminal, and yellow marks are set on the edges of all platforms. Broadcasting facilities are provided in the cabins of the cable car. When the doors are closed, announcements and alarms will be issued. Electronic information displays and audio broadcasts are also provided for the hearing and visually impaired. Note that the width of the wheelchair on the cable car cannot exceed 26 inches/66 cm.
Services for people with disabilities at the Hong Kong Transport Department
- Contact information of Access Coordinator and Access Officer
- Disabled parking permit
- On-street parking spaces dedicated to holding "Parking Permit for the Disabled"
- Specific parking spaces in government multi-storey car parks under the Transport Department
- Questions and Answers on "Transportation for People with Disabilities"
- Facilities for the visually impaired at pedestrian crossings